Privacy Policy
This policy explains what we collect, why we collect it and the choices you have. We collect the minimum needed to run your practice, score your attempts and keep your account secure.
1. Information we collect
We collect the account details you provide — such as your name, email address and optional profile information — and the learning data generated while you use the platform.
- Account: name, email, hashed password, plan status.
- Learning: attempts, answers, time per question, XP, streaks, badges.
- Technical: device type, browser, and approximate request metadata used for security.
- Support: messages you send us and any attachments you include.
2. How we use it
Learning data is used to score attempts, build your analytics, calculate your leaderboard position and personalise what you see next. We do not sell personal data.
- Run and improve practice, mock tests and analytics.
- Keep your account secure and detect abuse.
- Respond to support and doubt requests.
- Send essential service messages about your account or plan.
5. Retention
Account and learning data are retained while your account is active so your progress, streaks and analytics stay intact. Support records are kept for a limited period for quality and dispute resolution.
If you ask us to delete your account, we remove or anonymise personal identifiers while retaining aggregated, non-identifying statistics.
6. Security
Passwords are stored as one-way hashes, sessions are signed, and access to production data is restricted to authorised personnel and audited tooling.
No system is perfectly secure, so please use a strong unique password and tell us straight away if you notice anything unusual.
7. Your choices and rights
You can review and edit your profile at any time, change your notification preferences, or request a copy of your data.
- Access and correct your account details.
- Request export of your learning data.
- Request deletion of your account.
- Withdraw optional communication consent.
8. Children and updates
The platform is intended for learners preparing for competitive examinations. Learners under 18 should use it with guardian consent.
If this policy changes materially we will update the date above and, where appropriate, notify you inside the app before the change takes effect.
Questions about this document?
Reach the team through the contact page and we will respond within a reasonable period. Paid plans get priority handling.
